Conciergerie
At Les Hauts de Sancerre, our concierge service is dedicated to making your stay seamless and unforgettable. From private vineyard visits to exclusive dining, every request is handled with care and discretion — so you can focus on the beauty of the moment.
Room Directory
- Reception: dial 01 from your room phone
- Check-in from 4:00 pm until 11 pm
- Check-out from 8 am until 12:00 pm. Late check-out may be arranged upon request and availability
- Wi-Fi network is leshautsdesancerre, no password requested
- Minibar: all items are carefully selected from local or premium sources. For replenishment or special requests, please contact reception.
- Dry cleaning service: Our dry cleaning service operates Tuesday to Saturday. Laundry dropped off by 6:00 pm (Mon–Fri) is ready next day from 9:00 am (Tue–Sat). For same-day service, drop off by 9:00 am (Tue–Fri) for pickup at 6:00 pm.
Breakfast
Breakfast is served in the dining room and includes a generous buffet with select à la carte options.
- 7:30 – 10:30 am
Restaurant
Our gastronomic restaurant, led by Chef Arnaud Munster, invites you to an evolving culinary experience rooted in local terroir. For table bookings, please contact the reception or click on the link below.
- Closed on Mondays & Tuesdays
- Wednesday to Friday: 7 – 8 pm
- Saturday & Sunday:
Lunch: 12:15 – 1:15 pm
Dinner: 7 – 8 pm
The menu is offered at €90 pp.
Wellness Treatments
Signature rituals by La Chênaie are available in our treatment room by appointment only.
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Hours: daily, 10:00 am – 8:00 pm
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To book: please contact the reception or click on the link hereafter
Activities & Experiences
Discover the essence of Sancerre through curated activities:
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Private Wine Tastings
- Visit of the Maison Charlois
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Visits of the Tour des Fiefs
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Cycling & Walking Trails
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Cultural or seasonal experiences by request
- Fitness Room: 7:00 am – 9:00 pm (ground floor – free access)
Sustainability Commitment
At Les Hauts de Sancerre, we believe that true luxury goes hand in hand with respect for the environment. Our still and sparkling water is filtered on-site and served in reusable glass bottles.
In-room amenities are crafted by La Chênaie, a French brand known for its natural, eco-conscious formulas inspired by the enduring power of oak.
As part of our commitment to reducing waste, towels and linens will only be replaced if left on the floor — allowing you to choose the rhythm of service that suits you.
Frequently Asked Questions
For practical details about check-in/out, parking, room features, children policy, pets, and more, please refer to the FAQ section of our website or your in-room guide. Our team is always at your service.